Refund Policy
Last updated: 19 August 2025
This Refund Policy explains the circumstances under which Medevic LLC ("Medevic", "we", "us" or "our") offers refunds for purchases made through our websites, plugins, and related services that power the AI chatbot (collectively, the "Service").
By placing an order with us, you agree to this Refund Policy in addition to our Terms and Conditions.
1. Digital products and subscriptions
Our Service provides access to digital products, subscriptions, and AI chatbot features. Due to the nature of digital goods:
- All sales are final once access is granted, except where required by law.
- We generally do not offer refunds for change of mind, accidental purchases, or unused subscription periods.
2. Exceptions
We may provide refunds in the following limited circumstances:
Technical issues
If you are unable to access the Service due to a verified technical fault on our side that we cannot resolve within a reasonable timeframe.
Duplicate charges
If you were mistakenly billed more than once for the same Service.
Legal rights
If you are located in the UK or EU, you may have a 14‑day right to withdraw from certain online purchases under consumer protection law. However, once you access or download digital content, you may lose the right to cancel.
3. Refund requests
To request a refund, please contact us within 14 days of your purchase at support@wpboot.chat and include:
- Your name and email used for the purchase;
- Order ID or transaction reference;
- Reason for the refund request;
- Supporting evidence (if applicable).
We reserve the right to approve or deny refund requests at our sole discretion, except where otherwise required by law.
4. Processing refunds
Approved refunds will be issued to the original payment method only.
Refund processing times may vary depending on your payment provider, but typically take 5–10 business days.
We are not responsible for delays caused by third‑party payment processors.
5. Subscription cancellations
- You may cancel your subscription at any time via your account settings or by contacting us.
- Cancellation stops future billing but does not entitle you to a refund for the current billing period, except as stated in Section 2.
- Access to the Service will continue until the end of your paid billing cycle.
6. Non‑refundable items
Refunds are not available for:
Promotional offers
Discounted or promotional pricing
Free trials
Trial periods or extensions
Consumed services
Already delivered or used services
Custom work
Development or consulting services
7. Changes to this Refund Policy
We may update this Refund Policy from time to time. The "Last updated" date at the top will reflect the most recent changes. Material updates will be communicated via email or the Service.
8. Contact us
If you have questions or requests related to this Refund Policy, please contact us at: